Today, at Palacio San Martín, a working meeting was held to present a Roadmap for a Programme to promote the establishment of new Global Delivery Centres in Argentina.
This joint initiative, launched by the Foreign Ministry’s Directorate for Promotion of Exports of Knowledge-Based Services, Creative Industries, Tourism and Sports; the Undersecretariat for Knowledge-Based Economy of the Ministry of Economy and the Argentine Association of Knowledge-Based Economy (ARGENCON), aims at providing support to the Global Delivery Centres already established in the country, helping them incorporate new functions and services to be exported from Argentina, and increasing opportunities for other multinational companies to establish their delivery centres in our country.
The meeting was presided over by the Secretary for International Economic Relations, Ambassador Marcelo Cima; the Undersecretary for the Promotion of Exports, Investments, Education, Science and Culture, Ambassador Ramiro Velloso; the Undersecretary for Knowledge-Based Economy, Santiago Pordelanne; and the Executive Director of ARGENCON, Luis Galeazzi. Participants included CEOs of Global Delivery Centres operating in Argentina, such as JP Morgan, IBM, VML-Wunderman, RGA, Accenture, Kyndryl, PWC, Crisil, EY and KPMG.
Secretary Cima opened the event by highlighting Argentina’s competitive advantages and unique capabilities to play a prominent role at the global level within a select group of competing countries, especially with respect to human talent. Argentina stands out for providing medium and high added-value professional services. In addition, Cima stressed that Argentina’s supply of professional services is highly valued by the world's top companies, which serves to further boost the Programme.
ARGENCON executives made a presentation on the sector’s potential to double export growth, which will have a direct impact on the creation of added-value employment in the country.
In turn, Undersecretary Pordelanne provided details on this initiative, which is based on a strong public-private partnership and is aimed at developing a long-term strategic plan, expected to be launched in September. He also referred to the undeniable quality of Argentina’s human resources, particularly medium and high added-value professional services, and stressed that Argentina is located in a convenient time zone. In addition, he underscored Argentina’s infrastructure and availability of affordable, quality office space, as well as the competitive cost structure of the provision of medium and high added-value services.
During the past two decades, there has been a growing trend among large international corporations to centralize their internal operations in a few specialized centres around the world. This practice, called offshoring, seeks to achieve efficiency and quality improvements by integrating specialized areas into global delivery centres.
Argentina is in the perfect position to manage this flow of operations, which create sustainable exports for the country. Currently, there are over 40 corporate delivery centres in different fields—energy, banking, technology, among others—and their annual exports of professional services amount to USD 4.8 billion.
